Shipping & Returns

PROCESS

Each item you see on our site is custom made to order by our cycling craftsman tailors with over 102 years experience. We do this because we only want to offer you the best quality cycling kit and when you bulk manufacture, you lose the quality and we want you to know each kit is indivudally made for you. It's our way of making you feel that extra bit special on the road, keep coming out with new unique designs each week and providing the best quality kit we can at an affordable price. 

Custom Making Time: 4 to 6 days 

SHIPPING

USA/UK: DHL Express/USPS Tracked Shipping (5 to 8 days)

Australia/Canada: DHL Express/USPS Tracked Shipping (7 to 9 days)

Germany/France: DHL Express/USPS Tracked Shipping (6 to 10 days)

Rest Of The World: 10 - 21 days with full tracking via USPS

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Once shipped it may take a few days for your tracking number to come through but be assured it has been shipped.

REFUNDS

Each piece of kit is custom made to order just for you so returns are only accepted 30 days from the day of delivery if there is an error with the kit, faulty items or you are dissatisfied with the quality. We have an extremely accurate size chart, so it's important you measure yourself prior to ordering or use our height and weight recommendations on the size chart. If you have any questions please feel free to reach out to the team and we will be more than happy to assist.